Good Neighbours NGO
Good Neighbors is an international humanitarian and development NGO originally from South Korea but currently with operations all around the world, reaching 51 countries. They exist to make the world a place without hunger, where people live in harmony. We worked with them to build their inventory distribution and operations management system that would host beneficiary data, keep track of all stock, digitize and optimize distribution, and provide reports to users accessing it from different operation centres based on their system roles.
Impact of a Digital Inventory and Distribution Management System
Enhancing real-time tracking, reducing waste and fraud, and ensuring faster, more transparent delivery of aid to beneficiaries.
Implementing a digital inventory and distribution system improves the efficiency of aid distribution operations.
Explore the Product we Built
Key Features
Authentication & Security
Secure login with MFA, OTP verification, session control, and role-based access.
User & Role Management
Create, manage, and monitor users with different roles (Admin, Storekeeper, Agent, Beneficiary). Operations & Distribution
Dispatch Management
Plan charity drives, allocate goods, schedule deliveries, and track distribution end-to-end.
Beneficiary Management
Capture and manage beneficiary data with onboarding and verification.
Delivery Verification
Confirm delivery via OTP, biometrics, GPS, and photo proof for transparency. Inventory & Stock Control
Inventory Management
Real-time stock tracking, allocation, restocking, and multi-store management.
Barcode/QR Tracking
Accurate tracking of goods during receiving, dispatch, and returns.
Returns & Reconciliation
Track uncollected goods, returns, and reasons for failed deliveries. Monitoring & Tracking
Real-Time Tracking
GPS tracking of field agents, delivery status monitoring, and route history.
Notifications & Alerts
Automated alerts for dispatches, stock levels, deliveries, and system events. Reporting & Insights
Reports & Analytics
Generate reports on inventory, deliveries, agent performance, and system usage.
Audit & History Logs
Full system activity tracking for accountability and compliance.
Admin Dashboard (Web)
Central control for managing users, inventory, and operations.
Store Manager Portal
Manage stock, dispatch preparation, and inventory alerts.
Field Agent Mobile App
Handle deliveries, beneficiary verification, and reporting in the field.
Beneficiary Interaction (SMS/Biometrics)
Receive notifications and confirm aid receipt digitally.
Our Learnings
The project proposal should be revised after requirements gathering so that it remains as the reference for truth.
Atleast one developer should be involved in data collection to give a technical perspective of proposed ideas.
All stakeholders should be trained in such a way that they can train others
